Client Collaborations
One of the most critical moments in the life of any watershaper occurs when he or she meets prospective clients face to face for the first time.  This is when jobs are won or lost - and, more significant, the point at which watershaper and clients begin what can become a long and fruitful relationship. I'll state right up front that I do not approach my initial customer meetings with the idea of walking out with a signed contract and a check.  Instead, I go in trying to do what I can to help clients realize their dream of becoming owners of a quality watershape.  Whether I end up
Arriving at Common Ground
There was a time not long ago when the thought processes of swimming pool and spa designers and contractors stopped at the edge of the deck - or even at the
A Passion for Ponds
Waterfeatures may well be the hottest thing in landscaping today, and the reason is simple:  No other landscape detail captures all the senses the way moving water does.  I don't get the impression that people sit around for hours watching their tulips grow, for example, but I know for a fact that people who have ponds in their yards will sit for hours, with others or in solitude, drinking in the scene and communing with the koi and the water lilies. In that sense, ponds have more to offer than the average waterfeature:  A pond's live component adds interest and touches of tranquility that work in countless settings, from backyards and corporate offices to dining terraces and the common areas in apartment complexes.  The possibilities are
Hydraulics in Hot Water
Of all the features associated with inground swimming pools, attached spas almost certainly have the most complex designs.  Achieving proper hydrotherapy-jet action requires the interweaving of air lines, water lines, fittings, jets and associated pumps, blowers and motors in a way that delivers results the customer wants and expects.  And making mistakes is definitely costly:  Once the plumbing is set in concrete, there's no easy way of turning back. The bottom line:  You have to get it right the first time! Yes, you can adjust inground systems, but it usually involves ripping out expanses of decking and chunks of the spa shell at the very least - definitely not activities that breed customer satisfaction.  It's a high-stakes game, but all too often I see pool builders take an ill-advised roll of the dice by not doing the work ahead of time to make sure the
Public Forms and Functions
These aren't our parents' public pools. Whether run by a city or by a county, these recreational facilities are now subject to a new set of rules in response to evolving consumer demand and the growing popularity of elaborate waterparks.  The inert, rectangular pools of years past - ten or 12 feet deep at one end, three or four feet deep at the other - are fast being replaced by multi-faceted, multi-purpose, quasi-organic forms that appeal to users of all ages and abilities. The new designs incorporate large
Powerful Grounds
If you're in the business of digging holes, lining them with steel and concrete and then filling them with water, you need to know that the ground will support the structures.  That's particularly true of hillside areas, but the same can be said of areas with high water tables, expansive soils or improperly compacted fill - to name just a few. We've all heard the horror stories of distressed vessels, including pools and spas out of level, significant structural shell cracks and differential movement between the decking and the shell.  As we see it, part of the problem is that many pools are simply built with too low a structural tolerance for the stresses to which they
Gaining an Edge
I've spent a lot of time in the past few years thinking about the things that generate the most interest in what we do as pool builders - and even more time turning those thoughts into designs and effects that meet my customers' desires. Once I started down this path, there was no way to turn back:  There's a market out there at the high end that most pool builders never even approach, and breaking through with these clients takes persistence, skill and talent.  As important, it also takes a willingness to stop looking at pools, spas and waterfeatures in the context of traditions and conventions that just don't line up with the needs or expectations that these customers at the highest levels have these days. These are customers who won't settle for the ordinary.  They won't accept plans that stick
Ben Franklin, Electrician
Why does the current flow? That was the question we left on the table at the end of our last session.  We had pretty well nailed down the ampere as being the basic unit of measurement of electric current, in that it describes the quantity of flow of electrons from one place to another.  We were about to examine the volt, the ohm and the watt when the current-flow question arose to command our attention. To get a firm handle on this, we are forced to backtrack a bit.  Actually, we have to go back a long, long way - about 60 million years, to when a particular species of pine-like trees grew along the Baltic coast.  Over the millennia, the resin from those trees became fossilized, producing the beautiful, beer-colored material called anbar by the
Size Does Matter
Surely you've heard this line before and never believed it, but I'm here to tell you that size does matter. Have you ever, for example, built a pond or fountain with concrete either surrounding it or fanning out from it beneath the soil - and then had your clients say they wanted a very mature tree or shrub planted right up against the edge?  There you are with six inches of soil (maximum!) to work with, and there's just no way to
Solid Foundations
When it comes to just about anything that matters in life, whether personal or professional, the difference between success and failure is often your mindset and the attitude you bring to each situation, event or occasion.   That's a huge generalization, but it's something I consider each and every time I prepare myself for something important - such as meeting a prospective pool client face to face for the very first time.  I know at times like this that my performance will be determined by how I feel and that how I feel will directly influence