Commentaries, Interviews & Profiles

The Price of Precision
Master pool builder, Dave Penton, shares why charging higher prices in swimming pool construction comes down to precision, professionalism, and uncompromising attention to detail. From excavation and steel installation to plumbing, shotcrete, finishes, and equipment layout, Penton explains how discipline and lifelong learning justify premium pricing. ...
When the Sun Returns
For pool service companies working in seasonal markets, spring is the busiest time of year. Long Island’s Julie Kazdin, welcomes the surge in activity after spending the winter planning, regrouping and educating staff. When the sun finally returns, her company springs into action preparing clients’ pools for the warmth and fun that lies just ahead. ...
Rules in Hot Water
California has always been on the leading edge of change and innovation. The changes made today will make a difference in how things like pool and spa heating is designed, installed and serviced tomorrow, says Huntington Beach service veteran Robert H. Foutz Jr.. ...
Seeds of Purpose
At age 29, Marcus Hampton has been running his own custom home and watershaping design and build firm for eight years. And, as he explains in this discussion about the industry’s new generation of aspiring professionals, in many ways, he and his contemporaries are just getting started. ...
Rolling with the Changes
Pool service tech, Robert Foutz Jr., takes a look back over his 40 years in the service side of the pool industry, with an eye toward some of the many changes he has seen along the way—as well as some of the new things he had to learn in order to adapt. ...
Managing an Attractive Nuisance
When a construction site is left unsecured, it can become a serious hazard, says veteran expert witness, Scott Cohen. The danger isn’t hypothetical. It’s real, potentially fatal, but also, thankfully, preventable. The key is always keeping in mind that clients, and especially kids, don’t always appreciate the hazards of a working construction site. ...
Off-Season Resets
Winters in the Hamptons on Long Island, NY, are cold, long and for pool service businesses, also quiet and even lonely. As summer residents vacate for ski slopes or warmer climes, Julie Kazdin reports that winters at her company are focused on rest, retooling, and renewal, all essential in preparing for the busy season ahead. ...
Old. Old? OLD!
Service technician Robert Foutz Jr. has worked on his company’s pool service route for more than four decades. During that time, he has seen generational change in pool service and the broader landscape of society—none more dramatic than in the ways we communicate. ...
The Quietest War
Preventable, yet tragic on a global scale, unsafe water, poor sanitation, and lack of hygiene kill millions each year—more than all acts of violence combined. Tracing the history of water treatment and today’s waterborne-disease crisis, calls for renewed commitment to clean water as humanity’s most essential defense. ...
Lessons Learned: Root Awakenings — Ficus Trees and Pool Damage
When designing landscapes around swimming pools, trees are among the most valued elements. They provide shade, scale, greenery, and privacy — all hallmarks of luxury backyard design. But the wrong tree in the wrong location can cause expensive pool and hardscape damage. Few species demonstrate this more dramatically than the ficus tree. ...