client relationships
It doesn't happen every time. But as Mike Gannon reports here, new ponds will head in this disturbing direction often enough that he prepares all of his clients to deal with a distressing transformation that can occur within weeks after a pond has been filled with water for the very first time.
As I've gotten better at what I do as a watershaper, I've found that lots of the maturing has been related to getting really good at listening to my clients. Once I figured out how to attune myself to their visions and voices and set aside my ego (however temporary that might be), I found that my designs crackled with new energy I was borrowing from people who wanted my help in expressing themselves. That's the artistic, inspired side of watershaping, of course, and as my listening skills grew and my projects took on new and sometimes
I've noticed through the years that, from my perspective at least, some of my favorite projects come with the best stories. The poolscape seen here is definitely one of these. The client started things off by purchasing a house in an ultra-high-end neighborhood, then personalized it with all sorts of details, materials and finishes that turned the existing house into an extremely comfortable Country French-style estate. The one element it lacked, he figured, was a nice swimming pool. While he was considering his options, the home next door - one with
‘Perception is reality,’ observed Brian Van Bower at the head of his Aqua Culture column for August 2003. ‘Regardless of whether that’s right or wrong, you are judged by appearances.’ ‘If your own appearances mean ugly-looking vehicles, sloppy-looking employees, shabby offices and job sites that look like disaster areas, you will inevitably be judged with that image by the clients who have hired you and by anyone else exposed to
‘During a presentation to a recent conference for the swimming pool and spa industry, I tossed this nugget to the audience: “By a show of hands, how many of you in this room believe that most people think highly of our industry? Please be honest.” ’ That’s how Brian Van Bower began his Aqua Culture column in the May 2003 edition of WaterShapes. He continued: ‘It was a mixed group of more than 160 people representing
