communication
In the last several of these "Details," I've covered what happens in my projects before construction begins. Now we're ready to shift gears and look at what happens on site - the place where design and execution meet. Before we look at the way I build things, however, I want to take a hard look at common practices in the field. What I write here may seem harsh, but it's not intended that way: To establish a baseline for doing things in what I would term the right way, I need to point to practices in our industry - particularly the pool/spa sector - that
Custom watershapers need to understand materials. That's not a new message by any means, but the fact of the matter is that many of the watershapers I encounter have yet to fully embrace the vast range of material options available in today's marketplace. The reason for that is, I think, quite simple: Locating new materials and amassing a library of unique offerings for clients can be a full-time job unto itself. All too often, this makes it easier to rely on familiar sources and options instead of doing the work of finding new ones. I know from personal experience that the work can be
Custom watershapers need to understand materials. That's not a new message by any means, but the fact of the matter is that many of the watershapers I encounter have yet to fully embrace the vast range of material options available in today's marketplace. The reason for that is, I think, quite simple: Locating new materials and amassing a library of unique offerings for clients can be a full-time job unto itself. All too often, this makes it easier to rely on familiar sources and options instead of doing the work of finding new ones. I know from personal experience that the work can be
As watershape environments become increasingly integrated with homes and overall exterior spaces, increasing numbers of our clients are asking us for associated structures - everything from outdoor kitchens and dining areas to arbors, cabanas and pool houses. In my case, just about every single design I tackle includes one or more of these features. What this means is that we watershapers are effectively being drawn into the world of architecture. While we may not ultimately design or build these structures, at the very least we need to be familiar enough with their ins and outs that we can talk about them intelligently in the context of a given project. I've picked up a lot of basic knowledge through experience and close observation, but I recently decided to seek out a formal reference that would help me give definitive answers to a wide range of these questions, some as simple as inquiries about how much
As watershape environments become increasingly integrated with homes and overall exterior spaces, increasing numbers of our clients are asking us for associated structures - everything from outdoor kitchens and dining areas to arbors, cabanas and pool houses. In my case, just about every single design I tackle includes one or more of these features. What this means is that we watershapers are effectively being drawn into the world of architecture. While we may not ultimately design or build these structures, at the very least we need to be familiar enough with their ins and outs that we can talk about them intelligently in the context of a given project. I've picked up a lot of basic knowledge through experience and close observation, but I recently decided to seek out a formal reference that would help me give definitive answers to a wide range of these questions, some as simple as inquiries about how much
Last time, I described (at great length, as you may have noticed) what happens in the time between my initial phone conversation with clients and a point just ahead of my formal presentation of a design. It's an involved process that uses all of the information I've gleaned from my clients about what they want, what they think they need and what they ultimately expect to have in their backyard environments. It's about understanding the underlying circumstances, deciding what should be done and, finally, assembling all of that insight into a
Last time, I described (at great length, as you may have noticed) what happens in the time between my initial phone conversation with clients and a point just ahead of my formal presentation of a design. It's an involved process that uses all of the information I've gleaned from my clients about what they want, what they think they need and what they ultimately expect to have in their backyard environments. It's about understanding the underlying circumstances, deciding what should be done and, finally, assembling all of that insight into a
Tackling large, custom watershaping projects is all about the synergy between my clients and me: There simply must be a fit, or the process just won't work. Last month, we discussed the importance of setting up proper expectations from the moment a client makes initial contact and you pick up the phone. This time, I'll cover what happens if the early stages of the relationship go well enough that a face-to-face meeting is in order. This is the session during which I discover whether or not there's truly a
Tackling large, custom watershaping projects is all about the synergy between my clients and me: There simply must be a fit, or the process just won't work. Last month, we discussed the importance of setting up proper expectations from the moment a client makes initial contact and you pick up the phone. This time, I'll cover what happens if the early stages of the relationship go well enough that a face-to-face meeting is in order. This is the session during which I discover whether or not there's truly a
Many watershapers have a single-minded focus, doing all they can to deliver quality shells and surrounding decks to their clients. Quite often, however, that narrow focus means that inadequate space is left for planting - a problem I face quite often as a landshaper. It's clear in many cases that no thought at all was given to the landscape - and certain that no design professional was consulted before laying out and installing the hardscape. The result all too often is that there simply isn't enough room to allow for good-size planter beds. I often find myself rolling my eyes and lamenting the missed opportunities to
