client relationships
As all professional designers know, prospective clients can be unpredictable. Sometimes they get in sync with what we're doing right away, and it seems every step is a positive one. Other times, however, they can be slower to figure things out, and the process can become more complicated. I started working for a pool-construction company soon after graduating from college with a degree in industrial design. This was before
Lots of clients come to the design process for their watershapes with certain preconceptions. Sometimes, they even have full-fledged and dearly held visions of what they want. Every once in a while, that can be a good thing; other times, however, not so much. But what I try to do regardless, each and every time, is
Some pool builders think of a project as a one-shot deal: You install the watershape and move along. Others put in the pool, then generate longer-term revenue with service and maintenance work. But there are still others who focus on understanding the lifestyles of their clients and find ways to continue to act as their contractors, year after year, as the original project is gradually upgraded, updated and remodeled. We at All Seasons Pools (Orland Park, Ill.) count ourselves among the third group of builders and capitalize on
Some pool builders think of a project as a one-shot deal: You install the watershape and move along. Others put in the pool, then generate longer-term revenue with service and maintenance work. But there are still others who focus on understanding the lifestyles of their clients and find ways to continue to act as their contractors, year after year, as the original project is gradually upgraded, updated and remodeled. We at All Seasons Pools (Orland Park, Ill.) count ourselves among the third group of builders and capitalize on
