Professional Watershaping
Tackling large, custom watershaping projects is all about the synergy between my clients and me: There simply must be a fit, or the process just won't work. Last month, we discussed the importance of setting up proper expectations from the moment a client makes initial contact and you pick up the phone. This time, I'll cover what happens if the early stages of the relationship go well enough that a face-to-face meeting is in order. This is the session during which I discover whether or not there's truly a
Through the years in these pages and elsewhere, I've been a persistent critic of the shortcomings of the watershaping trades in general - and especially of the pool and spa industry in which I've operated for more than 25 years. Sometimes I've been harsher than others, but my intent has invariably been to define the difference between quality work that elevates the trade and the junk that's held back our industry's reputation. I've never named names, but I've been particularly hard on practitioners who seem eternally stuck in old ways of thinking and working: Their work seldom lines up with the best efforts of which the industry is capable. Just recently, I had a long talk with WaterShapes' editor in which we discussed the development of a new approach to
Through the years in these pages and elsewhere, I've been a persistent critic of the shortcomings of the watershaping trades in general - and especially of the pool and spa industry in which I've operated for more than 25 years. Sometimes I've been harsher than others, but my intent has invariably been to define the difference between quality work that elevates the trade and the junk that's held back our industry's reputation. I've never named names, but I've been particularly hard on practitioners who seem eternally stuck in old ways of thinking and working: Their work seldom lines up with the best efforts of which the industry is capable. Just recently, I had a long talk with WaterShapes' editor in which we discussed the development of a new approach to
Sometimes, just when you think you have things all figured out, something comes along to transform your point of view. For as long as I've been a part of the watershaping trades in general and the pool/spa industry in particular, there have been those special occasions when I've had just the kind of experience that has caused me to see things with fresh eyes. Case in point is the trip I mentioned in my last column - the one in which I was heading to
Sometimes, just when you think you have things all figured out, something comes along to transform your point of view. For as long as I've been a part of the watershaping trades in general and the pool/spa industry in particular, there have been those special occasions when I've had just the kind of experience that has caused me to see things with fresh eyes. Case in point is the trip I mentioned in my last column - the one in which I was heading to
Anyone who runs a good business knows that day-to-day operations are so all-consuming that it's difficult to step back and scope out where you fit within your corner of the industry let alone within the context of national and international business conditions and trends. We can't give those daily details short shrift or step away from balancing the needs of our clients, our projects and our employees and/or subcontractors. We invest in the here and now and in our futures with blood, sweat and tears. Still, it occurs to me that, like all major investments, our daily endeavors need to be protected by an understanding of the entire range of factors that influence
There are some things that are better seen than described. In the case of pool and spa equipment, for example, there are situations in which manufacturer instructions or two-dimensional plan drawings simply do not give the installer all the information needed to get things right the first time. As a result - and as everyone who installs equipment sets knows - the plumbing and layout of the equipment usually requires some level of on-site improvisation. In our work of designing hydraulic systems for complex watershapes - everything from commercial pool facilities to interactive waterfeatures and fountains - we've seen the need to find a way to specify precisely how we want our equipment sets to be installed. No two-dimensional plumbing schematic or manufacturer-supplied manual does that part of the job. That is, they do not completely delineate the way
As designers, we learn to evaluate landscapes and watershapes with critical eyes, deciding if we like a plant palette, for example, or if a hardscape makes sense or a watershape is sited properly in a yard. These critical skills are important, because clients hire us to pull all of those elements together and develop solutions that suit their needs as well as those of the setting. On rare occasions, a design/build project will stay on a straight course from initial concept to execution. Usually, however, I know that any ideas or biases I carry onto a job site will change and become more complex as I get to know my clients' wants, needs and desires. In other words, my critical skill - my designer's point of view - is consistently
If you've been paying any attention to the media lately, you may have noticed that watershaping is "in" as a big-time topic for television, books, magazines, newspapers and other forms of mass communication. Never in all my years as part of this industry can I recall a time during which the subject of beautiful custom pools, spas, fountains, ponds, streams and interactive bodies of water has won so much attention. It seems as if our society has finally caught on to the power, beauty and excitement of the art form many of us
With few exceptions, the most satisfying projects we've undertaken through the years have come when our company has gotten involved with talented architects or landscape architects - and sometimes both - as part of larger project teams. We embrace this sort of work and enjoy taking a role as a resource for other professionals. Through the years, in fact, these collaborations have developed to a point where many of those we work with will automatically call us whenever one of their projects includes any sort of
