professional relations

‘Although my business now focuses on design and consulting,’ declared Brian Van Bower near the top of his Aqua Culture column of June 2003,  ‘I spent enough years as a contractor to be able to evaluate what goes on between contractor and clients.’ ‘In fact,’ he added, ‘in my role as designer, clients often turn to me with comments about their contractors – and they’re not shy about complaining or in telling me about what makes them happy.  And it works the other way, too, because contractors, knowing that I have experience as a contractor myself, will often turn to me as someone who can