lawsuits

It’s Always Something!
'In all my years as a landscape designer,' began Stephanie Rose in her Natural Companions column for November 2003, 'I've always told my clients that nobody can know ahead of time how a plant will adapt to or behave in any given situation.''Most plants, of course, really are somewhat predictable when you place them in a client's yard . . . as long as you
It’s Always Something!
'In all my years as a landscape designer,' began Stephanie Rose in her Natural Companions column for November 2003, 'I've always told my clients that nobody can know ahead of time how a plant will adapt to or behave in any given situation.''Most plants, of course, really are somewhat predictable when you place them in a client's yard . . . as long as you
Who Needs Litigation?
Most watershapers and their businesses have been (or at some point will be) exposed to some form of litigation.  We do indeed live in a litigious society, and if you have yet to experience this sad reality at close hand, just wait a while:  It's the nature of the contracting business, and your turn almost certainly will come. Doing battle in a courtroom has often been described as the world's most expensive indoor sport, one about a half step away from hand-to-hand combat.  It's stressful, costly in time and money, incredibly distracting and generally no fun at all.  In my own experience, litigation is the ultimate in misery and frustration:  Even when you win, you walk away feeling like you've been through some kind of meat grinder. In an effort to stave off the costly, time-consuming, unpredictable and generally unsatisfying outcomes that all-too-often arise through the conventional judicial system, many companies have been turning in recent years to Alternative Dispute Resolution.  In fact, this trend has so much momentum and respect that Congress passed the Alternative Dispute Resolution Act and the President signed it into law in October 1998.  This legislation mandates that all federal courts must develop and implement ADR programs. I'm not always in support of things our government does, but in this case, I believe strongly that ADR programs and other mediation strategies can help all of us lift the
Easing Troubled Waters
Just think about what can happen if a customer seeks compensation for some problem that has arisen in the course of installing a watershape:  Whether the complaint is