pride
No doubt about it: More and more quality projects are being designed and built by the various segments of the watershaping trades these days. That pleases me for a number of reasons, not the least of which is that it tends to reinforce my observation and belief that great work is done mostly by people who take genuine pride in what they do. Indeed, I see such a consistent correlation between pride and quality that I've come to see the former characteristic as a prerequisite for performance at the highest level. That may seem an obvious point, but when you scratch the surface of the subject as it relates to the watershaping industry, it takes on
It's amazing how many people I meet in the course of my day-to-day life who do not embrace the basic idea that the single most important part of doing business is how they interact with current and prospective clients. Way too often, I'll run into someone - usually an employee, but sometimes (and shockingly) a manager or owner - who just doesn't have a clue or really doesn't seem to care. This happens so often, in fact, that I find my patience growing shorter with the laziness, incompetence or downright rudeness I encounter. It's gotten to the point where I'm
There's an important point about this magazine that I'd like to clarify: A small number of readers have commented that because this magazine tends to
