business skills

Through the years in these pages and elsewhere, I've been a persistent critic of the shortcomings of the watershaping trades in general - and especially of the pool and spa industry in which I've operated for more than 25 years. Sometimes I've been harsher than others, but my intent has invariably been to define the difference between quality work that elevates the trade and the junk that's held back our industry's reputation.  I've never named names, but I've been particularly hard on practitioners who seem eternally stuck in old ways of thinking and working:  Their work seldom lines up with the best efforts of which the industry is capable. Just recently, I had a long talk with WaterShapes' editor in which we discussed the development of a new approach to

Through the years in these pages and elsewhere, I've been a persistent critic of the shortcomings of the watershaping trades in general - and especially of the pool and spa industry in which I've operated for more than 25 years. Sometimes I've been harsher than others, but my intent has invariably been to define the difference between quality work that elevates the trade and the junk that's held back our industry's reputation.  I've never named names, but I've been particularly hard on practitioners who seem eternally stuck in old ways of thinking and working:  Their work seldom lines up with the best efforts of which the industry is capable. Just recently, I had a long talk with WaterShapes' editor in which we discussed the development of a new approach to