service
In the past year, I’ve written Travelogues for WaterShapes EXTRA about the reflecting pool on the Capitol Mall in Washington, D.C., and the fountain at Point State Park in Pittsburgh. In researching these watershapes and looking for suitable video links after selecting them for coverage and starting to write about them, I learned that both had been closed for renovation as I was pulling things together. Apologies for the timing – although I’m reasonably confident
For decades, controversy has surrounded the initial interactions of water and cementitious finishes in pools and spas – controversy that has led to heated debate, bad blood, litigation and very little by way of resolution. But that hasn’t stopped numerous organizations and individuals from working toward an answer, says Randy Dukes, who discusses here an
If there’s one thing all ponds and lakes have in common (beyond the obvious fact that they all contain water), it’s that they’re as different as snowflakes – highly idiosyncratic, often challenging and sometimes almost willful in the way they resist being manipulated. For the past 35 years, we at Diversified Waterscapes (Laguna Niguel, Calif.) have just about seen it all as specialists in maintaining man-made ponds and lakes and in remediating those that have fallen on hard times and suffer with severe problems. We’ve found that every situation is different and that figuring out what’s going on involves the evaluation of countless variables – some obvious and easy to read, others less so. For all that, our experience tells us that the serviceability and sustainability of ponds and lakes is for the most part determined long before we come on the scene – even before they are filled with water. When they’ve been designed and installed with a few key principles in mind, we find them to be cooperative and affordably manageable. If a few of the more common mistakes are made, however, it’s a completely different and far nastier
As with every other step along the path of true quality in watershape construction, a good start-up is critical - a key transitional step requiring supervision, teamwork and passion for the work. This is the point where a watershaper's vision becomes reality, where construction becomes maintenance and where the clients' dream is finally realized. It's another important detail, and getting it right requires complete trust and wide-open lines of communication among builder, service technician and homeowner. That puts a premium on finding the best possible person in your area to take on the responsibility. In my case, I consider myself very fortunate to work with a
When I meet with clients for the first time, we talk a lot about what style, design, color and other elements appeal to them. We also talk about whether they want a low-maintenance garden, or whether they want to put a lot of work into their own high-maintenance yard. Consistently, however, I find that people do not even remotely understand what I mean by "maintenance." I hear things like, "I don't need a sprinkler clock," or, more truthfully, "I don't want to spend the money on a sprinkler clock" - and I immediately
I've been paying attention to what goes on in this industry for a long time, and I'd have to say that these times are better than any I've ever witnessed. And it's not just me: I talk all the time with people all over the country, and it's probably not going out on much of a limb to say that most of us are having the best times we've ever had. Everywhere you look, people are pressing as hard as they can to keep up with the demands being placed on them. And it's true even in
