litigation
Will a flood of litigation compromise the watershaping industry's reputation and/or success -- and how might 'alternative dispute resolution' fit into the picture? Here's Eric Herman's take on both fronts.
In the course of my watershaping career, I've come to divide remodeling projects into two distinct categories. The first is what I call cosmetic refurbishing. Here, all a homeowner usually wants is a superficial updating of a pool's or spa's appearance or performance through application of a new interior finish, some fresh waterline tile, maybe new coping and decking and, often, new equipment or perhaps a poolside waterfeature. I avoid these projects as energetically as possible because, typically, the challenges are thin and there's little room for creativity. The second category encompasses what I call
'When you work with someone in a cooperative effort to achieve a common goal,' wrote Curt Straub in a trailblazing article in October 1999, 'the odds are greatly reduced that you will wind up one day facing that person in a courtroom. 'The neat thing about this form of cooperation, also known in business circles as partnering, is that it can do much more than keep you off your lawyer's time clock. In fact, partnering is something that all of us in the industry can
Interview by Eric Herman Through the past quarter-century, Skip Phillips - owner of Questar Pools in Escondido, Calif., and one of the founders of The Genesis 3 Design Group - has served as an expert witness in more than 300 lawsuits involving pool construction. He estimates that
Most watershapers and their businesses have been (or at some point will be) exposed to some form of litigation. We do indeed live in a litigious society, and if you have yet to experience this sad reality at close hand, just wait a while: It's the nature of the contracting business, and your turn almost certainly will come. Doing battle in a courtroom has often been described as the world's most expensive indoor sport, one about a half step away from hand-to-hand combat. It's stressful, costly in time and money, incredibly distracting and generally no fun at all. In my own experience, litigation is the ultimate in misery and frustration: Even when you win, you walk away feeling like you've been through some kind of meat grinder. In an effort to stave off the costly, time-consuming, unpredictable and generally unsatisfying outcomes that all-too-often arise through the conventional judicial system, many companies have been turning in recent years to Alternative Dispute Resolution. In fact, this trend has so much momentum and respect that Congress passed the Alternative Dispute Resolution Act and the President signed it into law in October 1998. This legislation mandates that all federal courts must develop and implement ADR programs. I'm not always in support of things our government does, but in this case, I believe strongly that ADR programs and other mediation strategies can help all of us lift the
It's really too bad that no one was around with a camera, taking pictures when the Egyptians built the great pyramids. Just imagine the volumes of
Construction can be a tough business: Even minor conflicts or disputes often lead to courtroom battles, and you can hardly blame people in the trades for thinking 'potential lawsuit' every time they sign a contract. One way to avoid these lose/lose scenarios, says aquatic consultant Curt Straub, is to implement a simple, up-front agreement designed to foster cooperation among designers, engineers, contractors and clients.










