contracts
If you don't prepare your clients for what will almost certainly happen to the appearance of this flashy form of decking and coping, writes Paolo Benedetti, you can find yourself facing unpleasant consequences -- from encounters with peevish homeowners to meetings with their attorney.
In many parts of the country, it's not uncommon to encounter the unexpected when you start digging to make way for a swimming pool or some other watershape. There might be field stone, a rock ledge, a buried outcropping or even hardpan. Depending on the size, depth and extent of these stony intrusions, running into any of them can, as the video linked below suggests, take a homeowner's budget expectations and throw them right out the window. And it's not just rock that can be a hidden issue: Various types of soil can be problematic, as can the groundwater level in the
As watershape designs have become more creative, more competitive and ultimately more valuable to our clients than they once were, it’s natural that we have started paying more attention to protecting our output – what some call our “intellectual property.” This is indeed a large and important issue for many people in our business, virtually to the point where watershapers are now facing the same sorts of concerns that have preoccupied architects and landscape architects for decades. And we’ve caught up with our colleagues at a bad time: With technology being what it is now, the opportunities for
In my last two columns, I've gone to unusually length in describing my views of the design-preparation and presentation processes. This time, the subjects are more compact but, in practical terms, no less significant and vital: permits and contracts. We left the discussion last time at the point where I've shown my clients the design package and it's time for them to decide what to do. In most cases, they choose to build - the usual outcome for me because of the way I pre-qualified my clients and communicate clearly with them at every step of the way. In general, if you've done the right things to this point and the project reflects an informed knowledge of what is involved in
In my last two columns, I've gone to unusually length in describing my views of the design-preparation and presentation processes. This time, the subjects are more compact but, in practical terms, no less significant and vital: permits and contracts. We left the discussion last time at the point where I've shown my clients the design package and it's time for them to decide what to do. In most cases, they choose to build - the usual outcome for me because of the way I pre-qualified my clients and communicate clearly with them at every step of the way. In general, if you've done the right things to this point and the project reflects an informed knowledge of what is involved in
It'd be great if we all lived in a world where a handshake was sufficient to seal a deal and no legal documents were needed. Unfortunately, however, we live in a society in which contracts are a necessity for most of us in business. When I first started out, I took on jobs without signed contracts, and for the first few years I didn't run into any problems. As I moved into higher-dollar projects, however, I developed a quick appreciation for the value of a contract when a client refused to pay for my services as we'd verbally agreed he would. Although I realize there are people out there who run strong, successful businesses without a need for contracts and rarely run into problems, for most of us I believe it is a critical component of every job. The purpose of any contract is to
When I meet with clients for the first time, we talk a lot about what style, design, color and other elements appeal to them. We also talk about whether they want a low-maintenance garden, or whether they want to put a lot of work into their own high-maintenance yard. Consistently, however, I find that people do not even remotely understand what I mean by "maintenance." I hear things like, "I don't need a sprinkler clock," or, more truthfully, "I don't want to spend the money on a sprinkler clock" - and I immediately