clinet relationships
One of the real tricks in any art form can be the challenge of exercising restraint. Bigger isn't always better, and both scale and size do matter. In other words, just because you can create something grand, it doesn't always mean that you should. This principle of proportionality has a sharp, specific meaning in the world of the custom watershaper, especially when clients ask for something that is oversized for the property or more elaborate than called for by the setting or surrounding architecture. We all know where it comes from: Clients have seen something they like, and it
One of the most critical moments in the life of any watershaper occurs when he or she meets prospective clients face to face for the first time. This is when jobs are won or lost - and, more significant, the point at which watershaper and clients begin what can become a long and fruitful relationship. I'll state right up front that I do not approach my initial customer meetings with the idea of walking out with a signed contract and a check. Instead, I go in trying to do what I can to help clients realize their dream of becoming owners of a quality watershape. Whether I end up
